Part of the Federation of Alberta Gas Co-ops
POSTAL STRIKE
In light of the announcement of the postal strike we are always here to keep our customers updated and informed when it comes to your gas account. Please note that late payments will still incur penalties.
At any time, you can get your account balance by: sending us an email using the shortcut below under "GET IN TOUCH", by emailing us directly at: brgadmin@telus.net or by calling the office at 780-877-3740.
**Please specify if you require a balance only or if you would like a copy of your gas bill.** Please note that we always have the option of monthly E-BILLING as well as AUTO-DEBIT. Should you wish to enroll in either one or both of our programs please reach out and we will get that set up for you!
For any of our customers who prefer to pay by cheque, the mail slot located at our office can be accessed 24/7. Please note that we also have other several payment options available and can be viewed by clicking on the "FAQ" section.
FEDERAL FUEL CHARGE UPDATE
The Federal Fuel Charge will no longer apply to natural gas consumed AFTER March 31, 2025. Please note that your April bill will still include these charges for natural gas used in March. Please click on the news bulletin for more info.
METER CHANGES
Please be advised that throughout the course of the next few weeks our servicemen will be in many areas of the co-op doing routine meter changes. Government regulations require gas meters to be changed out and sent away for inspection at regular intervals. Please note that gas service is not interrupted during this maintenance process.
Should you have any questions or concerns, please contact the office.
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WINTER OFFICE HOURS - EFFECTIVE:
Nov. 3rd - Apr. 30th
OPEN: Monday - Friday 8:00 a.m. - 4:00 p.m.
CLOSED: Saturday & Sunday